Shipping policy

Do I have to pay for shipping?

We offer free shipping to all our customers in Australia. Our products are couriered directly to your doorstep. For our International customers, we charge a subsidized shipping rate. 

Where is the product shipped out from?

From our warehouse in New South Wales.

How long will shipping take?

Delivery will take between 3-5 working days and handled by our logistics partners. 

What if no one is at home to take delivery?

Our dispatch service will also be in touch with you to arrange delivery times at your convenience.

How do I track my shipment?

All packages are registered and tracking will be available via a code. Your tracking code will be provided with each order.

I have further questions, how can I contact The Purest Co?

If you have issues with tracking, please contact us at