Do I have to pay for shipping?

Yes, there will be a shipping fee charged to your order. Free shipping is only available if your total purchase is at least $199. Our products are couriered directly to your doorstep.

Where is the product shipped out from?

From our warehouse in New South Wales.

How long will shipping take?

Delivery will take 3-5 working days and be handled by our logistics partners. 

What if no one is at home to take delivery?

You can reach us at support@thepurest.shop and we will liaise with our dispatch service to contact you to arrange delivery times at your convenience.

How do I track my shipment?

All packages are registered and tracking will be available via a code. Your tracking code will be provided with each order.

I have further questions, how can I contact The Purest Co?

If you have issues with tracking, please contact us at support@thepurest.shop